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Marc Kitz
Feb 212 min read
Building customer relationships - create a “two way” street
Help when there is NOTHING in it for you
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Blog Posts
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Jan 28, 2024
Making phone call vs. email/text?
When you are looking to thank someone (particularly someone at a prospective client) what should you do? Email? Text? Phone call?
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Jan 19, 2024
Ensuring your 1st meeting goes well
How a first meeting goes can determine whether you will move forward or at least how fast you might progress.
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Jan 11, 2024
When a client “no shows”...
At some point this may happen...it is easy to be upset about, particularly if you worked hard to prepare...
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Dec 26, 2023
How easy is it for clients to buy from you?
It is important for your business to be perceived as “easy to do business with”. Clients want convenience or they will go elsewhere...
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Dec 15, 2023
Building your sales toughness
Selling already requires preparation, creativity, patience and persistence.
190
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Dec 7, 2023
Feeling “stuck” during a sales call?
Some calls do not go according to your plan. Maybe you faced an unexpected challenge or objection that took you off course.
171
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Nov 30, 2023
Making closing more comfortable
If trying to “close” a deal creates anxiety for you, try looking at this from a different perspective.
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Nov 16, 2023
Understand your client’s decision process?
Wondering what it will take to close a particular deal? One critical element is understanding how your client will evaluate solutions
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Oct 30, 2023
INCREASE your effort near the holidays!
Thanksgiving will be here in approximately 6 weeks. Time will fly. You have a “window” from now until the end of the calendar year that ca
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Oct 8, 2023
When should you share pricing?
At what point during a meeting with a potential client should you share pricing? Listening and learning will provide the guidance you need.
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
Sep 28, 2023
What are you actually selling?
It is easy to lose sight of the “greater purpose” of the solutions you are selling…also known as the “value”. An approach and some examples
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Sep 25, 2023
Practicing sales calls?
It is easy to feel like you do not have time. If you block time off for practice, you are likely to increase the efficiency and success of
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Sep 13, 2023
How to qualify during introductory presentations
Have you scheduled introductory meetings with potential clients knowing you need more information to qualify the opportunity?
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Sep 11, 2023
Considering hiring a lead generation partner/resource?
There are many choices whether you are considering hiring an organization or a single resource...some will be more effective than others. H
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Aug 10, 2023
How is phone outreach to referrals going?
Contacts you are pursuing ignore phone calls and/or have someone screen them for you. You have a few seconds to differentiate yourself by i
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Aug 2, 2023
Expand pipeline – educate groups of target contacts!
Looking to accelerate the growth of your business? Educating groups of target contacts can be an efficient approach.
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Jun 28, 2023
Overconfident regarding some clients?
How well do you know your clients? Well enough to win consistently? Pushing yourself to be more informed usually pays off...
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Jun 15, 2023
Attending networking or industry events?
Networking and industry events can be great sources of opportunities to start and/or enhance working relationships with clients and partners
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Jun 13, 2023
Renewing/expanding existing relationships?
Existing client relationships are critical to keeping a steady flow of business and are a great source of growth.
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May 22, 2023
Double your effort this summer!
During a normal year people are on vacation for some portion of the summer, including your competition. The translation could be MORE...
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