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Stand out from competitors – Send “Thank you” notes!
Yes, I mean an actual, physical note that you HANDWRITE or create (eCard). Almost no one does this. This is the point...and…the opportunity to stand out in your customer’s mind!

Marc Kitz
Jun 252 min read
Blog Posts


Got issues you cannot control?
We all face many challenges in our selling effort. Some issues you cannot control (e.g. supplier, technology, weather).
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Getting your client to drop your competitor
Trying to displace a competitor? It can be a tough task. Incumbent providers have an advantage unless their performance is horrible...
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Ramp up your pipeline quickly – brainstorm with a mentor!
Sometimes ideas for new opportunities to pursue are easier to identify than you might think…
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How do you define a “Qualified Opportunity”?
How do you know if you are on a good track toward closing a deal or at least gathering the necessary information?
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Wondering what to charge?
Totally guessing is not a great option...so getting some feedback from potential clients is valuable. How you approach obtaining this input
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Learning about competition from your client?
There is a fair chance that your contact either was involved in selecting the incumbent provider and/or works with them.
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Boston New Technology and Greenberg Traurig Partner to Support Startup World Cup 2024 Boston Regional Finals
Boston New Technology and Greenberg Traurig Partner to Support Startup World Cup 2024 Boston Regional Finals
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Preparing questions for client calls?
Before meetings with clients, do you prepare questions you want to ask by writing them down or are you trying to keep it in your head?
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Increase your sales - understand your customer’s customer
You can separate yourself from competition by taking your game up a notch. How? Learn about your customers’ customers.
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Multiple contacts in deals you pursue?
Multiple contacts in deals you pursue? How often do deals you pursue involve multiple contacts? It can be a lot to keep track of.
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Your client’s REAL view of your meeting...
Your client’s REAL view of your meeting...
Have you wrapped up a client meeting thinking it went well (or it was a mess) and found out late
Jul 24, 2024


How to start client meetings
Either before or near the beginning of the meeting it is good to share an agenda you have in mind. How to get the agenda to work for you
Jul 17, 2024


Practicing before reaching out?
Practicing before reaching out? Are you making good use of practice time before reaching out to prospective clients?
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Shortening time to close deals
Your client is interested in working with you. The overall vibe is good. Now they ask for some information. Your job now...help them help
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Identifying the best time to contact customers/prospects
Identifying the best time to contact customers/prospects. Some creativity and planning will have you successfully reaching key customer cont
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Send proposal ahead of the presentation?
Send proposal ahead of the presentation? One approach does not fit all situations. Some ideas that can help you decide how to proceed…
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How do you introduce your business?
Many times when you meet someone who asks “what do you do”, they do not want to be “pitched”. A more comfortable approach...
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Feel like you are “flying blind” in client meetings?
Have you been in meetings with potential clients and said to yourself “I feel like I am guessing” or “I wish I had X information before...
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Sharing future capabilities with clients?
Are you considering sharing some of your plans for future capabilities (e.g. new service, product, coverage of geographic area)
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Afraid to deliver bad news to your customer?
It is important to share bad news when it impacts the customer even when it (the issue) is out of your control.
May 23, 2024
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